I have had good experiences with them dealing with claims. when my wheels were stolen, they didn't even need reciepts and payed for overnight shipping on the new ones. just recently i went through an ordeal with another state farm policy holder when she ran into my gf, and then tried to blame it on her. they payed about 2k more than i expected. i am not saying your lieing, but if you have the receipts and pics, then you should get payed for the damages.... i am just wondering what the hell is going on when my rates went up $200 a year just for my car. my gf's rates would nearly pay for her freakin car in a couple of years, and that doesn't even consider depreciation